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Customer service is an important aspect of any tech platform, and Wix is no exception.
Wix is a website builder that provides users with a wide range of ways to get in touch with their customer service team, including email, phone, chat, and direct messaging support.
Wix also offers comprehensive FAQs and help articles on their website that can answer many common questions.
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How to Contact Wix via Email
To contact Wix customer service via email, simply log into your account and click the “Help” tab at the top right corner of the page.
You can then select “Email Support” from the drop-down menu to submit an inquiry to their team.
If you prefer to talk directly with a representative, you can also click on the “Live Chat” option to start a conversation right away.
How to Contact Wix by Phone
If you need to contact customer service by phone, Wix provides toll-free numbers that you can call depending on your region.
All of their contact information is located in the Help section of the website. You can also find it by typing “Contact Wix” into a search engine.
How to Contact Wix via Chat
Wix also offers live chat support that you can access from their website.
To start a conversation, simply log in to your account and click the “Help” tab at the top right corner of the page.
Then, select “Live Chat” from the drop-down menu to start a conversation with an agent in real-time.
How to Direct Message Wix on Social Media
If you prefer, you can also get in touch with a customer service representative by direct messaging them via social media.
Wix has accounts on Facebook, Twitter, Instagram, and YouTube that you can use to reach out directly.
Simply find the specific account for your region and send a direct message with your inquiry.
A customer service representative will get back to you as soon as possible.
Final Thoughts
No matter how you decide to contact customer service, Wix will do their best to provide a quick and helpful response.
Whether you are experiencing technical difficulties or need help navigating the platform, their team is always available to assist.
For any other questions related to Wix’s services, be sure to visit their FAQ section or get in touch with customer service using one of the methods mentioned above.
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